Legal Policies

399ber Terms & Conditions — Your Rights & Responsibilities

Please read these Terms & Conditions carefully before using 399ber. By using the platform, you are considered to have accepted these terms.

Last Updated: January 1, 2026
Document Summary
Account Rules
Betting Rules
Bonus Terms & Conditions
Payment Policy
Responsible Gaming

Key Highlights at a Glance

A quick summary of the key points in the terms and conditions

18+ Age Requirement

You must be at least 18 years old to open an account at 399ber. Accounts belonging to minors will be closed immediately and deposited funds will not be refunded.

Single Account Only

Each person may only hold one account. Creating or operating multiple accounts may result in all accounts being closed and all balances forfeited.

Bonus Wagering Requirements

All bonuses are subject to specific wagering requirements before withdrawal. Please read all terms carefully before claiming a bonus.

Payment Verification

Identity and payment method verification is mandatory before a withdrawal can be processed. Large withdrawals cannot be completed without KYC documentation.

Account Security

Keep your login credentials private. Sharing or allowing others to use your account is strictly prohibited and constitutes a violation of our Terms & Conditions.

Zero Tolerance for Fraud

399ber has zero tolerance for fraud, match-fixing, or any form of system abuse. Accounts found to be involved in such activity will be permanently closed.

399ber-'s Terms & Conditions constitute a legally binding agreement between us and our users. Please read them carefully, as they clearly outline both your rights and your responsibilities.399berBy accessing or using -'s website or app, you automatically agree to these Terms & Conditions.

1 General Terms & Conditions and Applicability

These Terms and Conditions 399ber Applies to all services on the platform, including Sports Betting, live betting, casino games, e-sports, and any promotional activities. 399berThese terms apply whenever you use our services via -'s website, mobile app, or any other channel.

These Terms and Conditions are provided in Bengali. However, in the event of any interpretive conflict, the English version shall prevail. 399ber - reserves the right to amend these terms and conditions at any time. Changes will be considered effective upon publication on the website.

  • This service is available only in countries and regions where it is permitted by law.
  • Users must ensure that online betting is legal in their area of residence.
  • Registration is not permitted from countries where this service is prohibited.
  • 399berAlways use our official channels to get in touch with -.
Please Note: These Terms & Conditions should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of this agreement.

2 Account Registration & Management

399ber-To open an account, you must provide accurate and complete information. Accounts created with false details may be suspended at any time and all balances forfeited. Your real name, address, date of birth, and contact information are required at registration.

Each person may hold only one account. Operating multiple accounts under the same name or multiple accounts from the same device 399berStrictly prohibited under -'s terms and conditions.

  • You must be at least 18 years old to open an account.
  • KYC verification — including a national ID or passport — may be requested at registration or at any point thereafter.
  • Keep your account password strong and never share it with anyone.
  • If your account is lost or compromised, contact 399ber notify support immediately.
  • Accounts may not be sold, transferred, or lent to another person.
Important: Withdrawals exceeding BDT 5,000 will not be processed until identity verification is complete. Please complete verification promptly.

3 Betting Rules & Valid Wagers

399berAll bets on - must be placed before a specified cut-off time. Live bets may be placed after a match has started, subject to the separate rules of the live betting section. Once placed, bets cannot be changed or cancelled — unless the Cash Out feature is available and used.

Bet outcomes are determined based on data provided by our odds supplier. If a match is cancelled or abandoned, the stake will be refunded to the user's account. We reserve the right to void bets in certain circumstances in accordance with our terms and conditions. 399ber-has.

  • Minimum bet amount: BDT 50.
  • Maximum bet amounts vary by market — the specific limit will be displayed in each market.
  • Bets placed at odds that were incorrectly displayed due to a technical error will be considered void.
  • Placing coordinated bets from multiple accounts on the same event will be considered fraud.
  • Exploiting live stream delays to place bets is strictly prohibited.

4 Bonuses & Promotional Offers

399ber-'s bonuses and promotions are subject to specific terms and conditions. All bonuses carry a wagering requirement, meaning the bonus amount must be bet a set number of times before a withdrawal can be made. The specific terms for each bonus offer are listed separately.

The Welcome Bonus is available to new members one time only. If a withdrawal is requested before the wagering requirements are met, the bonus funds will be forfeited. All bonuses must be used in accordance with these terms and conditions.

  • Welcome Bonus: 100% match on your first deposit (up to BDT 5,000) — Wagering: 20x.
  • Separate terms apply to reload bonuses, cashback offers, and weekly promotions.
  • Enjoy bonuses as a gift and make the most of your winning chances — but always read the terms first.
  • Bonus abuse or arbitrage betting may result in bonus cancellation and account suspension.
  • Bonus funds cannot be withdrawn directly — they may only be used for betting.
Tips: Before claiming any bonus, read the full terms on that bonus's dedicated page. Conditions vary across promotions.

5 Deposit & Withdrawal Policy

399berDepositing at - is quick and instant. You can deposit via bKash, Nagad, Rocket, and all major bank cards. The minimum deposit amount is BDT 500. Withdrawals will only be processed to the same payment method used for the original deposit.

Withdrawals are typically processed within 24 hours. However, larger amounts or new accounts may require additional verification and take longer. As per these Terms & Conditions, 399ber Reserves the right to verify any withdrawal without providing a reason.

  • Minimum withdrawal: BDT 500.
  • Maximum withdrawal: varies by account level (Standard: BDT 50,000/day; VIP: unlimited).
  • All bonus wagering requirements must be fulfilled before a withdrawal can be made.
  • Withdrawals may be temporarily suspended if fraud is suspected.
  • Withdrawals cannot be made using bonus funds alone without a prior deposit.

6 Responsible Gaming

399ber Betting is entertainment — it should never be seen as a source of income. That's why responsible gaming is a core part of our Terms and Conditions. We encourage all members to bet only within their means.

If you feel your betting is getting out of control, please 399ber-Use the self-exclusion tool or contact our support team. You can also set limits through our Responsible Gaming section.

  • Set your own daily, weekly, and monthly deposit limits.
  • Self-exclusion options are available from 30 days up to permanent exclusion.
  • Use parental control software to prevent minors from accessing the platform.
  • Our support team provides referral services to professional help for problem gamblers.

7 Account Suspension & Closure Policy

399ber - reserves the right to suspend or permanently close accounts without prior notice in the following circumstances. Account balances may be confiscated in the event of a breach of these terms and conditions.

  • Operating multiple accounts.
  • Registering or completing KYC with false information.
  • Violation or misuse of bonus terms.
  • Fraud, hacking, or misuse of the system.
  • Betting using match-fixing arrangements or insider information.
  • Financial fraud or money laundering.

If a user believes their account has been closed in error, they may appeal by contacting our support team. 399ber Appeals will be reviewed within 7 business days.

8 Privacy & Data Protection

399ber protecting your personal information is our top priority. The information you provide at registration is used solely to improve our services and meet legal obligations. We do not sell your data to any third parties.

All data on our servers is stored in encrypted form. Your payment information is protected with the highest-grade security technology. Read our Privacy Policy for more details.

  • Personal data is collected solely for the purpose of providing services and meeting legal requirements.
  • Website browsing data is collected in accordance with our Cookie Policy.
  • User information may be shared with government authorities if required for a legal investigation.
  • You can contact our support team to request corrections or deletion of your personal data.

9 Dispute Resolution Process

For any dispute regarding a bet outcome, payment, or account matter, please contact our support team in the first instance. 399ber-'s customer service team is available 24/7 and works to resolve all issues promptly.

During dispute resolution, users may be required to provide relevant screenshots or supporting evidence. 399ber-'s decision will be considered final unless the user appeals through independent arbitration.

  • Step 1: Contact our support team via live chat or email.
  • Our support team will provide an initial response within 48 hours.
  • Complex disputes may take up to 14 business days to resolve.
  • If the matter remains unresolved, you have the right to escalate your complaint to the relevant licensing authority.
Contact: For disputes and complaints, email us at: support@399ber.ws

10 Right to Amend Terms

399ber The right to modify these Terms and Conditions, in part or in full, is reserved at any time. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly. Users will be notified by email of any significant changes.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend checking this page regularly to stay informed.

  • Urgent changes (for security or legal reasons) may take effect immediately.
  • General changes take effect 7 days after announcement.
  • If you do not agree to the updated terms, you have the right to close your account.
Please Remember: These Terms and Conditions were last updated on January 1, 2026. For any questions, please reach out to our support team.

Now that you know the rules, start playing!

Register at 399ber — enjoy the best Sports Betting experience in a safe and secure environment.

18+ only. Please gamble responsibly.

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